Custom Features and Technical Support

Custom Features

If you need special features built, we offer paid customization services

Prerequisites

Customization is only available for the offline edition. You need a soga offline edition package, and customization is built on top of that package

Pricing

Quoted based on the complexity of the requested features

Paid Technical Support

If you run into technical problems that are hard to solve, you can request paid technical support. Please describe your problem as precisely as possible when you do

Pricing

Quoted based on the complexity of the problem, payment is required before the issue is resolved

Other

If the problem is solved, you will be told the cause and the solution

If the cause is identified but lies outside our control and cannot be fixed, such as external network issues or ISP issues, you will be told the cause

If the problem cannot be solved at all, the payment will be fully refunded